Previous Client Engagement Include:
CapCircle has been consulting to Vodacom since 2007 and has been instrumental an many large programme management and implementation engagements such as the RICA programme. CapCircle has also been involved in the establishment of the service management framework, large device roll-out projects for Vodacom Business, business analysis, operational excellence initiatives, and major process redesign and development programmes.
More recent engagements that have been completed, or that are still in progress include assistance on the development and consolidation of enterprise mobility development, defining the enterprise base through segmentation of small and medium enterprises in South Africa, and involvement with the Telephone Account Management Model and Telesales efforts for Vodacom Business. CapCircle also assists Vodacom on the EDI (Electronic Data Interchange) by supporting Vodacom clients and their suppliers to get connected within the B2B e-Commerce environment.
Eduloan is a credit provider, providing finance primarily for tertiary education. CapCircle assisted Eduloan with the development of a new operating model. The operating model included a sales and marketing strategy aimed at the diversification of Eduloan’s target market and product offering. CapCircle continues to work with Eduloan to develop new products and improve its operations.
SA Post Office
We have assisted SAPO on many levels of programme and transformation projects. Our Change Management drive included to bring awareness within Mail Business in order to support and strengthen their Strategy. This program encompassed elements such as Sizing the Change, Assess and define Organisational Attributes, Establish Team Structure & responsibilities, Planning & Implementations.
We also provided Coaching Plans, Communication planning, Resistance management, Training Plan and road mapping.
National Lotteries Board
CapCircle provide project management assistance to the National Lotteries Board (NLB) and in support of establishing a Project Management Office (PMO) and commencement of the Third Licence Competition documentation. Our project function provided support to the development of a RFP for the Licence.